| Appraisal Service Anywhere In The United States  
 
          
          
          
          Commercial
          Appraisals: Science
          or
          Art?By Charlie Elliott, MAI, SRA
 Over the years I have had the unique opportunity to prepare, 
supervise the preparation of and review the work of others on thousands of 
commercial appraisals. Most of this work was prepared by competent 
professionals, yet many times there were variables that caused me to pause and 
question the results. Examples come to mind of cases where two appraisals were 
prepared by different appraisers, who came up with substantially different 
results on the same subject property. In these cases, there was almost always 
one common thread that the work products had in common. The subject properties 
themselves exhibited unique qualities not found in the most similar or 
comparable properties having been sold and/or they were prepared at a time when 
the market was volatile and or unstable. Said another way, when we, as 
appraisers, are able to locate an ample supply of truly comparable sales, they 
are able to offer a scientific appraisal that is, for lack of a better term, 
bullet proof. Conversely, when we find ourselves in a turbulent market or our 
subject is a unique property, we must resort to professional techniques that 
more resemble that of a modern artist using less traditional techniques. In 
these situations, unless appraisers are able to demonstrate professional strokes 
of genius resembling those of Picasso, critics may easily shoot our work product 
full of holes, making it quite a contrast from being bullet proof. How does the nonprofessional know when the appraisal is prepared 
scientifically? What evidence is there that the market might have been volatile? 
How do we know when a property is truly unique? These may seem to be 
simplistic questions that are easy to answer. This is likely to be the case when 
the user of the appraisal is familiar with a property, but this is not always 
the case. It may be easiest to understand, when we all know that the market has 
tanked, as we have experienced lately. Even when we have reason to question 
these issues, we do not always know to what degree a property is affected by its 
uniqueness or an irregular market. In an attempt to address conditions that 
render an appraisal less than scientific, listed below are 10 appraisal review 
red flags. I refer to these as Dumb Blonde Appraisal Review Red Flags, because 
they are so basic a dumb blonde could spot a problem appraisal when using them. 
  
  Approaches to value yield a broad 
  range of results. If the range of values stated in the appraisal resulting 
  from the sales comparison, income and cost approaches to value vary more that 
  5 percent, this is a red flag. This should not be accepted as a foregone 
  conclusion that the appraisal is not accurate, but it is an indication that 
  the appraiser was not able to be truly scientific in his preparation of the 
  appraisal and that there is more risk associated with the final value 
  conclusion.
  Projected net operating income (NOI) 
exceeds that of past. It is possible that the NOI is legitimately increasing for 
the subject property, however, be vigilant. In such cases, evidence should be 
shown; otherwise pie-in-the-sky projections should be rejected.
  Vacancies exceed 5 percent. If 
the property has historically or worse if it is still experiencing a vacancy 
percentage of 5 percent or more, research should be performed to determine 
whether there is concrete evidence that the property will be close to full 
occupancy in the future. If there is more than a 5 percent vacancy, this not 
only represents a potential loss in rental revenue but also is an indication 
that there is something that needs a more detailed explanation.
  There is a significant amount of deferred maintenance. 
  If material deferred maintenance exists in a property this must be addressed. 
  Questions should be asked as to why. Was it because the property is not financially 
  self supporting or that it is poorly managed? Either could indicate a problem 
  that should be more fully investigated.
  There are month-to-month or short-term leases. Most 
  successful commercial properties are leased long term. This represents 
  stability. Of ces are typically leased on three-to-five-year terms or longer, 
  shopping center spaces sometimes are leased for 10, 20 or even 30 years, in 
  the case of anchor tenants. If the subject property is leased monthly or for 
  very short periods, this should be investigated to determine if the tenants 
  are stable and if the property is capable of attracting good quality tenants.
  
  The NOI is less than 125 percent of the debt service. 
  In order to insure that a property is capable of servicing its own debt and 
  returning to the investor a reasonable return on investment, it should throw 
  off an amount of income to service the debt with a margin for safety. If this 
  is not the case, more research should be done to determine why.
  The appraised value substantially exceeds estimated 
  replacement cost. If the cost to replace a property is materially less 
  than the estimated value, this is a red flag. It may be that the estimated 
  value is too high or that there is an opportunity for other investors to build 
  nearby and undercut the subject property with cheaper rents. For newer 
  buildings, astute appraisers typically restrict value opinions to the lower of 
  the cost approach value indications and that generated by the sales comparison 
  and or income approaches.
  The projected market rent exceeds the current subject or 
  comparable rent. It is not unusual for a broker, or even an appraiser, to 
  suggest that a property can generate a higher rental rate than that currently 
  experienced by the subject or comparable properties. My idea on that is, "Show 
  me; don’t snow me." If a property is not performing at its capacity, there 
  must be a reason why.
   Comparable offerings are not addressed. When an 
  appraisal does not show comparable listings for sale or lease, I get nervous. 
  Why are these not shown? They should be offered to the extent that they exist 
  for examination. All too often, appraisals do not disclose competing 
  properties that undercut the future position of the subject.
  There is no disposition, liquidation or go-dark value. 
  Market value may not suffice where there is potential for business downturns. 
  Insist upon alternative values in the appraisal aside from the standard market 
  value. It will be rare that a nonperforming or sub-performing property sells 
  for the same price as a property not experiencing such hardships. Investors 
  and lenders alike should have information at their disposal to perform "what 
  if" scenarios in case of foreclosure or liquidation.  In summary and conclusion, in a perfect world when an appraisal 
is prepared on a subject property, possessing no rare or unique qualities, and 
when market conditions are normal, the reviewer can view the appraisal as 
relatively scientific, and his or her job is usually straightforward. Conversely, 
when the subject property is unusual or when market conditions are turbulent, 
the appraiser, no doubt, had to resort to a form of art to prepare the 
appraisal, and critiquing the appraisal becomes a chore that will likely 
challenge the most seasoned investors and financiers. Not only is the estimated 
value of the property an issue, but the risk associated with a property is also 
called into question. In such cases performing a thorough red-flag review of the 
appraisal is in order, and any unanswered questions should be addressed with the 
appraiser. Upon completion of the review, an assessment should be made as to the 
exposure to risk the collateral presents. The conclusion is not just a yes-or-no 
decision concerning whether a purchase or loan should be made, but, in many 
cases, how. Savvy investors and quality-control lending officers will tailor a 
transaction to match the risks with the opportunity. Issues, such as sales 
price, percentage of down payment, interest rates and closing fees, must be 
considered in the final decision.  Not only is there science and art to performing appraisals, but 
the same can also be said about the process of developing a property, purchasing 
a property or  financing a property. The most successful investors, managers 
and lenders will recognize the difference and manage their business accordingly. Charlie W. Elliott Jr., MAI, SRA, is President of 
        ELLIOTT® & Company Appraisers, a national real estate appraisal company. 
        He can be reached at (800) 854-5889 or
        charlie@elliottco.com or 
        through the company’s Web site at
        www.appraisalsanywhere.com.
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