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					| CUSTOMER 
			SERVICE IS A PRIORTY AT ELLIOTT® |  
					| 
					 As an appraisal management company, ELLIOTT® & Company 
					Appraisers takes pride in its customer service. Whether 
					clients call our toll-free number or order online, they can 
					count on superior customer service from the moment the 
					appraisal is ordered until the final version of it is 
					delivered. Our nationwide service includes an online 
					tracking system, where the progress and status of an order 
					can be checked seven days a week, 24 hours per day, through 
					the company’s website. 
 When problems arise, as they inevitably do in our unique 
					industry, we do our best to solve them quickly and 
					professionally. We are proud of the technology we have 
					incorporated to handle 21st century appraisal management, 
					but we also understand there has yet to be an invention that 
					can take the place of a caring, informed human personality. 
					With more than three decades in the real estate appraisal 
					business, ELLIOTT® makes sure all of its customer service 
					representatives are educated in the needs of its clients, as 
					well as its appraisers, and how to offer these unique 
					customers solutions designed to meet their needs.
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					| INVESTORS ARE BUYING HOMES 
											 IN LARGE QUANTITIES |  
					| The current nature of the economy 
											has entrepreneurs buying homes in 
											bulk at low prices. Michelle Conlin, 
											in an article she wrote for Reuters, 
											called the phenomenon of purchasing 
											homes in such vast quantities, “the 
											greatest real-estate fire sale in 
											the history of the United States.” 
											In areas where there have been a lot 
											of foreclosures, Conlin wrote, “It 
											is almost as if the housing market 
											has become the new big box store, 
											with investors wiping out whole 
											shelves at a time.” 
 The plan of most of these investors 
											is to buy cheap, pay for necessary 
											repairs, rent the homes and 
											eventually sell them.
 
 “While these homes are no longer in 
											foreclosure and are well maintained, 
											investors are unlikely to hold on to 
											them for very long,” read a recent 
											article without a byline in The 
											Niche Report. “Foreclosed homes with 
											rental agreements are destined to 
											become like the mortgage backed 
											securities of yore: financial 
											instruments that can be marketed and 
											traded in open markets.”
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					| IS STUDENT DEBT A THREAT TO THE 
											HOUSING RECOVERY? |  
					|  Student debt in this country has 
											reached an astronomical total of 
											more than $1 trillion. According to 
											Rohit Chopra of the Consumer 
											Financial Protection Bureau, that is 
											more than credit card debt in the 
											United States. This enormous figure 
											also casts a cloud over the future 
											of home sales. 
 “Excessive student debt can slow the 
											recovery of the housing market,” 
											Chopra said in a speech at a 
											Consumer Bankers Association meeting 
											in Austin, Texas. “Student loan 
											borrowers are sending big payments 
											every month to their loan servicers, 
											rather than becoming first-time 
											homebuyers.”
 
 An article written for Housing World 
											by Jessica Huseman pointed out that 
											large student-loan balances prevent 
											many grads from having the necessary 
											credit to qualify for a mortgage.
 
 “While the education students 
											receive in college will stick with 
											them for a lifetime, so may their 
											debt,” Huseman wrote, adding, “and 
											perhaps a struggling housing 
											market.”
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					| LOW U.S. HOME PRICES ATTRACT FOREIGN 
											INVESTORS |  
					| Wealthy people from other countries 
											are attracted by bargain prices in 
											the U.S. housing market. 
											Particularly of interest to foreign 
											housing investors are tourist 
											destinations. Inman News reporter 
											Andrea Brambila listed the top 10 
											U.S. markets in order of percentage 
											of foreign home buyers. Using these 
											criteria with information compiled 
											by DataQuick, a 
											real-estate-data-analysis firm, the 
											top 10 U.S. markets ranked by 
											percentage of foreign real-estate 
											purchases are:
 
												 Lakeland-Winter Haven, Fla. Cape Coral-Fort Myers, Fla. Orlando-Kissimmee-Sanford, Fla. North Point-Bradenton-Sarasota, 
											Fla. Miami-Fort Lauderdale-Pompano 
											Beach, Fla. Phoenix-Mesa-Glendale, Ariz. New York County (Manhattan), New 
											York Honolulu, Hawaii Tampa-St. Petersburg-Clearwater, 
											Fla. Las Vegas-Paradise, Nev. |  
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					| NOTES OF VALUE |  
					| 
												
												 CoreLogic 
												reported that 11.1 million homes 
												had negative equity at the end 
												of 2011, accounting for 22.8% of 
												all homes in the United States. 
												Nevada (61%), Arizona (48%) and 
												Florida (44%) had the highest 
												percentages of underwater homes. 
 
Forbes, with data compiled 
												by McGraw-Hill Construction, 
												rated the top 20 Metropolitan 
												Statistical Areas in terms of 
												construction starts in 2011. 
												Measured in dollar value and not 
												counting government or electric 
												utility projects, the top 10 
												were: (1) New York, $17.2 
												billion, (2) Dallas, $9.5 
												billion, (3) Houston, $8.8 
												billion, (4) Washington, $8.1 
												billion, (5) Chicago, $6 
												billion, (6) Boston, $5.9 
												billion, (7) Los Angeles, $5.8 
												billion, (8) Phoenix, $5.3 
												billion, (9) Seattle, $5.2 
												billion and (10) Atlanta, $4.9 
												billion. |  
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					| ASK MARTITIA |  
					|  Question:
											
											
											Why 
											does USPAP require appraisers to 
											document the scope of work in their 
											reports? 
 Martitia:  The 
											Uniform Standards of Professional 
											Appraisal Practice require 
											disclosure of the scope of work on 
											all appraisal, appraisal review and 
											appraisal consulting reports so that 
											the intended users of these reports 
											can gain a clear understanding of 
											how much research and analyses went 
											into the preparation of the report. 
											This requirement protects the 
											client, as well as the appraiser, by 
											showing precisely what was done and 
											what was not done during the 
											performance of the assignment.
 
 
 Martitia Mortimer, Elliott's 
											executive vice president, answers 
											appraisal questions on a regular 
											basis in Elliott Evaluation News.
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					| QUOTES OF WIT & 
											WISDOM |  
					|  
												“Quality is never an accident. 
												It is always the result of high 
												intention, sincere effort, 
												intelligent direction and 
												skillful execution.” – William 
												Foster
 “Nothing so dates a man as to 
												decry the younger generation.” – 
												Adlai Stevenson
 
 “Love thy neighbor as thyself, 
												but choose your neighborhood.” 
												– 
												Louise Beal
 
 “Challenges are what make life 
												interesting. Overcoming them is 
												what makes life meaningful.”
 – 
												Joshua Marine
 
 “Our forefathers made one 
												mistake. What they should have 
												fought for was representation 
												without taxation.” – Fletcher 
												Knebel
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								| ELLIOTT® & Company 
												Appraisers • 3316-A Battleground 
												Avenue • Greensboro, NC 27410 • 
												(800) 854-5889 |  |  |  
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